Privacy Policy
Västervik Drone Science Park AB (VDSP) is responsible for the processing of personal data as described in this privacy policy. In this privacy policy, we explain what type of personal data we store and how we process it. This privacy policy applies to websites managed by VDSP, such as vastervikdsp.com, uasforumsweden.se, uasforumsweden.com, uasforum.se, uasforum.com, etc.
Personal Data We Collect and Process
We process the following categories of personal data:
• Basic information: name, date of birth
• Contact information: address, phone number, email address.
• Account and profile information: settings, preferences.
• Customer history and engagement: order and delivery information, shopping cart movements, discount codes, loyalty program information
• Active products and agreements, as well as products and services you have previously had, how much and how often they are used, status of products/services.
• Customer activity: reading and action history from the app, websites, or electronic communications we send out, as well as technical information about the devices you use.
Personal data is usually collected directly from you or generated in connection with your use of our services and products. When we obtain personal data from other sources, we obtain personal data from the following sources: inkedin.com.
How We Use Personal Data
Service/Agreement Delivery We use your personal data to fulfil our agreements with you, i.e., when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfil an agreement with you.
Customer Relationship Management We use your personal data to manage our customer relationship with you. This may include customer service, handling complaints, and troubleshooting your account. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfil an agreement with you.
Analysis, Business Development, and Service Improvement We continuously work on developing and improving our services and products. A large part of this work involves analysing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.
Customized User Experience We customize the user experience and communication to your customer relationship and use personal data for this purpose. The legal basis for processing personal data for this purpose is our legitimate interest.
Sales and Marketing We use personal data in connection with the sale and marketing of our products and services, such as by sending you emails. The legal basis for processing personal data for this purpose is our legitimate interest. You have the option to opt-out of parts of this processing, such as opting out of receiving emails from us. Additionally, we may ask for your consent to use your personal data for profiling, where we draw conclusions about your interests and needs based on your personal data. The purpose of profiling is to make our marketing more relevant.
System Monitoring, Troubleshooting, etc. We monitor our systems for errors and issues. Some of these processes involve storing and processing personal data. The legal basis for processing personal data for this purpose is our legitimate interest.
Security, Fraud Detection, and Criminal Activity Disclosure We process personal data in our efforts to protect our users and ourselves against fraud, abuse, and criminal activity. The legal basis for processing personal data for this purpose is our legitimate interest.
Compliance with Legal Obligations In some cases, we are required to process personal data due to other legal obligations. An example of this is information related to sales, which we are required to record and retain according to accounting laws. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfil a legal obligation that applies to us.
Your Rights If you wish to exercise any of your rights, contact us at richard.granberg@vastervikdsp.com
Right to Access Your Data You can request a copy of all the data we process about you. Contact the email address above to exercise your right of access.
Right to Rectification of Personal Data You have the right to request that we correct or complete data that is incorrect or misleading.
Right to Erasure of Personal Data You have the right to have your personal data erased without undue delay. You can request that we delete data about you at any time. However, note that information we are required to retain due to other legal obligations (such as accounting laws) will not be deleted.
Restriction of Personal Data Processing In certain situations, you can also request that we restrict the processing of data about you. You do this by managing consents or reservations in our solutions.
Object to Personal Data Processing If we process data about you based on our tasks or on the basis of a balance of interests, you have the right to object to our processing of data about you. You do this by managing consents or reservations in our solutions.
Data Portability You have the right to obtain your personal data in a structured, commonly used, and machine-readable format. Contact the email address above to obtain your personal data.
You Can Complain About Our Processing of Personal Data We hope you inform us if you believe we are not following the rules in the data protection law. Please let us know first through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to https://www.imy.se/.